F.A.Q

You can buy 100+ products at CHILLY FACTORY – everything from groceries & Herbs, and much more. We get it delivered at your doorstep in the fastest and the safest way possible.

The delivery service is operate in all over India

 As of now, our deliveries begin from 7 AM and the last delivery is completed by 8 PM in PAN INDIA .

The average delivery speed for our fleet is 15 mph and the average distance covered by our delivery partners is about 2km. This is possible only due to the efficiency of our systems , coupled with our in-house technology. Our delivery partners connect the dots – between the stores and the customers – in the safest way possible. Read this blogpost to know more.

Our delivery between 7AM to 9PM

At this time, we do not offer this option. You can, however, cancel your order and reorder from a different locality.

On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.

CHILLY FACTORY provides easy and hassle-free cancellation. You can cancel your order via the app or web on the order details page while it is still in the packing stage.

Please reach out to us via the “Customer Support” section on the app/web. Our customer care team is more than happy to help.

Shopping Cart
Scroll to Top
× How can I help you?